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• Returns, replacement and refunds are done for defects and damages.

• All returns and replacements must be done in the window of 14 days.

• Breakage or damages while using the product is not covered for returns or refunds.

• All accessories and packaging material should be intact and in the condition in which it was delivered.

• Copper articles react to water and the same should be taken care of. You can see the video on our website for the details.

• Items sold in combination can be exchanged/returned only in the said combination.

• Refund is initiated once the returned items are received by us.

• Net Banking/Credit/Debit card refund is done back to the same channel.

• No refund/return is done after the expiry of the 14 day return/refund window.

• The return window starts after the goods have been delivered.

• For any further assistance you can call our 24-hour customers service number or leave a message on live chat.